Bank of America kindly asks that you don’t share your banking password with your AI assistant
The banking giant reminds customers that "you're responsible for activity" resulting from your AI agents' access.
AI agents
Autonomous agents, tools, orchestration and automation.
Topic · 608 articles
AWS named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service
AWS has been named a Leader in the 2026 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) for AWS Connect Customer. This recognition marks an important milestone for our team, and it reflects years of work pushing on what's possible in customer…
Announcing SOCI-indexed images for faster SageMaker AI jobs
Seekable OCI (SOCI) indexing for Amazon SageMaker AI training and processing jobs takes full container image download off the critical path. SageMaker AI lazy-loads your image to start containers in seconds instead of minutes, with no changes to your job…
Fix evaluation bias to unlock better models on Amazon Bedrock
Property Finder found that 96.8% of their vision-AI evaluation labels were inherited from the incumbent model, hiding its true accuracy. See how they built unbiased ground truth, applied evolutionary prompt optimization, and selected a more accurate…
Exowatt beats frontier models on accuracy with SageMaker serverless model customization
In this post, we show how Exowatt used Amazon SageMaker AI serverless model customization to build a repeatable AI pipeline that produces task-specific fine-tuned models for two deployment targets, edge and cloud, achieving higher accuracy than frontier…
How AI Is Changing the Pace of Discovery for Millions Living With Dementia
There are 57 million people worldwide living with dementia today. For the researchers working to help them, the obstacle isn’t a lack of effort — it’s too much data, too few experts to synthesize it and a pace of discovery that can’t keep up with the disease…
Retell uses OpenAI models to help power 100M monthly calls
GPT-6 Astra tops Retell’s voice agent benchmark, while Codex helps it reach a $1.6M annual revenue run rate per employee.
Meta AI director Rohit Patel leaves to take on Microsoft Office and Google Workspace
Rohit Patel is departing Meta after eight years working on AI evaluations and reinforcement learning, TechCrunch has exclusively learned. His startup, Ndoc, aims to take on Microsoft Office Suite.
Apple is adding an AI chatbot to Pages, Keynote, and Numbers
Apple is bringing an AI assistant to its suite of productivity apps, including Keynote, Pages, and Numbers. The assistant, which is built on AI models from Apple and OpenAI, can understand a document's context to perform tasks like designing, animating, and…
Opera introduces a new web standard to let users deploy AI locally in their browser
The new standard, WebAI, is designed to work with a variety of AI models.
Industrial Intelligence: The next growth opportunity for manufacturing
Every manufacturer has its own industrial intelligence. Some is documented, and some resides in the knowledge of experienced workers. Consider an experienced operator preparing to restart a line after a changeover. The machine settings matter, but so does…
OpenAI expands partnership with Oracle to bring its apps to ChatGPT
OpenAI and Oracle are expanding their partnership to bring business applications and AI agents into ChatGPT and power new Oracle offerings.
